Shipping policy

General

We ship physical products to the address provided at checkout. Please ensure your shipping address is accurate and complete.

If a package is returned due to an incomplete/incorrect address, we may require an additional shipping fee to re-ship.
If your order is delayed, please contact us and we will help you investigate with the carrier.

Processing time

1-3 business days

Supported Delivery Areas

Australia, Austria, Belgium, Canada, China, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Thailand, Macao SAR, Ukraine, Indonesia